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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Luis Zetino

Luis Zetino

March 26, 2025

5  out of  5
rating by Luis Zetino
"Muy buen servicio 👍 muy buena comunicación muy buena paciencia"
We responded:
"Luis, NOMBRE, gracias por su revisión de 5 estrellas, aquí en la agencia de seguros de State Farm de Melanie Ciappi nos enorgullece conocerlo y ayudarlo con las pólizas que se adaptan a sus necesidades. Te apreciamos. ¡Melanie Ciappi y equipo!"
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Mirian Osorio

March 19, 2025

5  out of  5
rating by Mirian Osorio
"Estoy muy contenta por el servicio que me brindo La Agente Cristina Barahona el día de hoy me brindo toda la ayuda que yo necesitaba con mi seguro . Personas como Cristina hacen la vida más fácil ."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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daniel barquero

March 15, 2025

5  out of  5
rating by daniel barquero
"Excellence professional customer services from Mr. Paulo, thank you very much."
We responded:
"Thank you, Daniel, for your kind words! It's always our pleasure to assist you with your insurance needs here in New Jersey. At State Farm, we strive to provide exceptional customer service, and we're glad you're happy with your experience. Let us know if there's anything else we can do for you! "
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Ed Wiegner

March 13, 2025

5  out of  5
rating by Ed Wiegner
"My Mother taught me that if you do not have something nice to say. Don't say it! I was upset, sorry for the negative post. Hop this helps."
We responded:
"Thanks Ed ! I appreciate the change to 5 stars "
Profile photo of Francine Kunkel

Francine Kunkel

March 12, 2025

5  out of  5
rating by Francine Kunkel
"Excellent service."
We responded:
"Thank you Francine for the kind words and 5 star review ! "
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jose perez

March 12, 2025

5  out of  5
rating by jose perez
"I had the pleasure of working with Harry for my insurance needs, and I can confidently say he is one of the most knowledgeable insurance professionals I’ve ever met. He took the time to thoroughly explain my options, ensuring I understood every detail before making a decision. His expertise in the industry is evident, and he went above and beyond to find the best coverage for my situation. Harry’s customer service is top-notch—he’s patient, responsive, and truly cares about helping his clients. If you’re looking for someone who knows insurance inside and out and genuinely wants to help, Harry is the person to go to. Highly recommended!"
We responded:
"Jose thank you for your 5 star review and kind words, here at Melanie Ciappi State Farm insurance Agency located Fairview we take pride on getting to know you and helping you with policies that match your needs. We appreciate you. Melanie Cappi and team!"
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Oscar Gonzalez

March 5, 2025

5  out of  5
rating by Oscar Gonzalez
"What an absolute pleasure when getting the new policy, everything was explained in complete detail, Cristina, was so patient and extremely knowledgeable. I have never experienced something like this. I will definitely recommend to everyone I know. 2025 update. Again a great pleasure to deal with, Harry was absolutely happy to hear my needs and questions."
We responded:
"Oscar thank you for your 5 star review and kind words, here at Melanie Ciappi State Farm insurance Agency located Fairview we take pride on getting to know you and helping you with policies that match your needs. We appreciate you. Melanie Cappi and team!"
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Eren Yeager

March 3, 2025

5  out of  5
rating by Eren Yeager
"Cristina muy amable gracias por su ayuda."
We responded:
"Thank you, for your kind words! It's always our pleasure to assist you with your insurance needs here in New Jersey. At State Farm, we strive to provide exceptional customer service, and we're glad you're happy with your experience. Let us know if there's anything else we can do for you! "
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Andrew Fenton

March 1, 2025

5  out of  5
rating by Andrew Fenton
"Amazing Agent accompanied by amazing staff! Living in the Financial District of New York, it’s hard to find genuine, “there for you” firms/people, but I’m happy to have found one in Melanie and her team. As someone who rarely leaves reviews, all I can say is , “Thank you”, as you’ve always been there for me—good & bad, and would recommend to anyone looking for a new Agent & Team."
We responded:
"thank you for your 5 star review and kind words, here at Melanie Ciappi State Farm insurance Agency we take pride on getting to know you and helping you with policies that match your needs. We appreciate you. Melanie Cappi and team! "
Profile photo of Diana Perez

Diana Perez

February 19, 2025

5  out of  5
rating by Diana Perez
"He was fantastic 👏 Thank You 😊"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Elias RIVERA

February 19, 2025

5  out of  5
rating by Elias RIVERA
"Excellent service"
We responded:
"Thank you, Elias, for your review! It's always our pleasure to assist you with your insurance needs here in New Jersey. At State Farm, we strive to provide exceptional customer service, and we're glad you're happy with your experience. Let us know if there's anything else we can do for you! "
Profile photo of Alejandro Pineda

Alejandro Pineda

February 19, 2025

5  out of  5
rating by Alejandro Pineda
"Good service"
We responded:
"Alejandro, thank you for your 5 star review and kind words, here at Melanie Ciappi State Farm insurance Agency located Fairview we take pride on getting to know you and helping you with policies that match your needs! We appreciate you. Melanie Ciappi and team! "
Profile photo of Liliana Galeana

Liliana Galeana

February 13, 2025

5  out of  5
rating by Liliana Galeana
"La senorita Cristina barahona muy amable se express claro persona como Ella queremos que nos atiendan con amabilidad"
We responded:
"Thank you Liliana for the kind words ! Here at Melanie Ciappi State Farm we truly try to help everyone with their insurance needs !"
Profile photo of Anibal General Cervices

Anibal General Cervices

February 6, 2025

5  out of  5
rating by Anibal General Cervices
"Amazing service from Cristina is one of the best in the business. I highly recommend her."
We responded:
"Thank you Anibal for the kind words! "
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Benny Cruz

February 1, 2025

5  out of  5
rating by Benny Cruz
"The best people ever met in the insurance car business"
We responded:
"Benny, thank you for your 5 star review and kind words, here at Melanie Ciappi State Farm insurance Agency located Fairview we take pride on getting to know you and helping you with policies that match your needs! We appreciate you. Melanie Ciappi and team! "
Profile photo of Luis Balan

Luis Balan

January 28, 2025

5  out of  5
rating by Luis Balan
"La amabilidad sobre todo buen servicio todo informa bien bien sobre los planes que tienen 👍 quede bien informado"
We responded:
"We're happy to hear about your positive experience with our team. Feel free to reach out for any other insurance questions in New Jersey! We appreciate you. Melanie Cappi State Farm and team!"
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Ricardo A

January 27, 2025

5  out of  5
rating by Ricardo A
"Excelente atención! Fácil y rápido el proceso para sacar un seguro"
We responded:
"Thank you, Ricardo, for your kind words! It's always our pleasure to assist you with your auto insurance needs here in New Jersey. At State Farm, we strive to provide exceptional customer service, and we're glad you're happy with your experience. Let us know if there's anything else we can do for you! "
Profile photo of Heather Fowler

Heather Fowler

January 27, 2025

5  out of  5
rating by Heather Fowler
"Pablo Yazbek was very helpful in getting my insurance reinstated after another company stopped coverage. He was thorough in understanding my small business needs. Also a very reasonable rate. Thank you!"
We responded:
"Thank you, Heather, for choosing us for your business insurance needs. As a State Farm agent servicing PA, it's our goal to provide reliable coverage and great service!"
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Jose Castillo

January 24, 2025

5  out of  5
rating by Jose Castillo
"Excellent customer service , very friendly staff , always a pleasure doing business with . Would recommend 1000% for any insurance needs"
We responded:
"Thank you Jose for the 5 star review ! Here are Melanie Ciappi State Farm in Fairview NJ we try to go above and beyond for our customers insurance needs ! "
Profile photo of Ricardo Aguayo

Ricardo Aguayo

January 24, 2025

5  out of  5
rating by Ricardo Aguayo
"La atención fue a detalle y personalizada que es lo que más me agradó"
We responded:
"Hi Ricardo, thank you for your 5 star review and kind words, here at Melanie Ciappi State Farm insurance Agency located Fairview we take pride on getting to know you and helping you with policies that match your needs. We appreciate you. Melanie Cappi and team! "
Profile photo of dario i cantos

dario i cantos

January 23, 2025

5  out of  5
rating by dario i cantos
"Excelente servicio y muy amable. Recomendado"
We responded:
"Dario, thank you for your 5 star review and kind words, here at Melanie Ciappi State Farm insurance Agency located Fairview we take pride on getting to know you and helping you with insurance policies that match your needs. We appreciate you. Melanie Cappi and team! "
Profile photo of Ricky Casanova

Ricky Casanova

January 23, 2025

5  out of  5
rating by Ricky Casanova
"Excellent office, harry was very attentive and patient with me. I highly recommend Melanie Ciappi State Farm."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor in Fairview NJ for all your insurance needs!"
Profile photo of Maximo Ciprian

Maximo Ciprian

January 20, 2025

5  out of  5
rating by Maximo Ciprian
"Exlente servicio Pablo thank you so much¡"
We responded:
"Thank you Maximo for the kind words. Here at Melanie Ciappi State Farm we try to help with all your insurance needs such as auto insurance. "
Profile photo of Jose Lopez

Jose Lopez

January 17, 2025

5  out of  5
rating by Jose Lopez
"Fue muy amable la muchacha Cristina que me atendió gracias por el buen servicio"
We responded:
"Thanks Jose for the 5 star review. Here at Melanie Ciappi State Farm insurance Agency located Fairview we take pride on getting to know you and helping you with policies that match your needs. We appreciate you."
Profile photo of Senaida Moreno/molina

Senaida Moreno/molina

January 17, 2025

5  out of  5
rating by Senaida Moreno/molina
"Having my policy with Melanie State Farm been with them for many years and always have a great experience, fast service and response to every inquiry and when needed their help they have been there right away I am very grateful with them, and love the fact that they take the time for the holidays to send a card or my bday that's very thoughtful God bless them"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Here at Melanie Ciappi State Farm insurance Agency located Fairview we take pride on getting to know you and helping you with policies that match your needs. We appreciate you. "