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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Yesenia O

Yesenia O

September 25, 2026

5  out of  5
rating by Yesenia O
"Jasmin fue muy útil cuando le hice preguntas sobre mi seguro. Muy educado y me ofreció un seguro de vida, volveré a llamar para un presupuesto."
We responded:
"¡Muchas gracias por compartir tu experiencia! Nos alegra saber que Jasmine pudo responder tus preguntas y brindarte un servicio tan amable y atento. Estaremos encantados de ayudarte nuevamente cuando estés listo para recibir una cotización de seguro de vida. ¡Esperamos saber de ti pronto!"
Profile photo of Yaritza Gonzales Sevilla

Yaritza Gonzales Sevilla

September 24, 2026

5  out of  5
rating by Yaritza Gonzales Sevilla
"Grasias Patricio por tu ayuda , tenía dos meses estar buscando una nueva aseguranza para mi auto y fuiste gran ayuda para mi"
We responded:
"Thank you, Yaritza, for choosing us for your auto insurance needs. As a State Farm agent in New Jersey, it's our goal to provide reliable coverage and great service!"
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Enoc Castillo

September 24, 2026

5  out of  5
rating by Enoc Castillo
"Patricio una excellence persona me ayudo demasiado con mi nueva aseguranza , se esforzo mucho hasta para la activacion de drive save safe , estoy muy feliz"
We responded:
"We're happy to hear about your positive experience with our team. Feel free to reach out for any other insurance questions for State Farm in Bergen County, NJ! We appreciate you. Melanie Cappi State Farm and team!"
Profile photo of Guillermo Murillo

Guillermo Murillo

September 24, 2026

5  out of  5
rating by Guillermo Murillo
"The customer service is great; they are always very friendly and professional."
We responded:
"Hi Guillermo, thank you for your kind words about our customer service! Our team takes pride in being friendly and professional, and it's great to hear that you noticed. We look forward to continuing to assist you with your insurance needs. "
Profile photo of Howard Harrison

Howard Harrison

September 22, 2026

5  out of  5
rating by Howard Harrison
"It was great."
We responded:
"We’re glad our office could be a five-star experience for you, Howard. Thanks for giving us a chance to serve you!"
Profile photo of José Sixto Gómez Cruz

José Sixto Gómez Cruz

September 21, 2026

4  out of  5
rating by José Sixto Gómez Cruz
"Fue muy amable la persona que me atendió?"
We responded:
"¡Muchas gracias por su reseña de 5 estrellas y por sus amables palabras! Aquí, en la agencia de seguros Melanie Ciappi State Farm, ubicada en New Jersey, nos enorgullece conocer a nuestros clientes y ayudarlos a encontrar pólizas que se adapten a sus necesidades. ¡Agradecemos mucho su confianza y preferencia!

¡Melanie Ciappi y equipo!
"
Profile photo of Alvaro Roca

Alvaro Roca

September 21, 2026

5  out of  5
rating by Alvaro Roca
"Me ayudaron bastante, Patricio fue muy amable y me ayudo con las dudas que tenia"
We responded:
"¡Muchas gracias por su reseña de 5 estrellas! Nos alegra saber que Patricio fue amable, pudo aclarar todas sus dudas y que su experiencia con nuestro equipo fue rápida y fácil. En Melanie Ciappi State Farm Insurance Agency en New Jersey, nos esforzamos por brindar un servicio atento y hacer que el proceso de seguros sea lo más sencillo posible. ¡Agradecemos mucho su confianza y preferencia!
"
Profile photo of Olga Patricia Gutierrez

Olga Patricia Gutierrez

September 21, 2026

5  out of  5
rating by Olga Patricia Gutierrez
"Llame para asegurar mi carro y me atendió el asistente Patricio Barahona, su asistencia fue excelente es una persona muy atenta, conocedor del tema y sobretodo con mucha paciencia el cual estaré atentamente agradecida."
We responded:
"Thank you, Olga, for choosing us for your auto insurance needs. As a State Farm agent in New Jersey, it's our goal to provide reliable coverage and great service!"
Profile photo of Mary Guzman

Mary Guzman

September 19, 2026

5  out of  5
rating by Mary Guzman
"Súper buen servicio muchas gracias 🙏🙏🙏Pablo"
We responded:
"Gracias, Mary, por tus amables palabras sobre nuestro servicio. Nos alegra saber que Pablo pudo ayudarte de manera efectiva. Siempre estamos aquí para tus necesidades de seguros. "
Profile photo of Chris Orellana

Chris Orellana

September 19, 2026

5  out of  5
rating by Chris Orellana
"I when to get a new auto insurance and Pablo help me I lot and he give me a great price , highly recommended , thank you Pablo great customer service also"
We responded:
"Thank you, Chris, for your kind words! It's always our pleasure to assist you with your auto insurance needs here in New Jersey. At State Farm, we strive to provide exceptional customer service, and we're glad you're happy with your experience.
Let us know if there's anything else we can do for you! "
Profile photo of Pablo navas

Pablo navas

September 19, 2026

5  out of  5
rating by Pablo navas
"Excelente servicio y atencion. El equipo de Melanie siempre atento a ofrecerme cafe o agua. Gracias ami tocayo Pablo de State Farm he podido ahorrar un 40% en mi seguro de auto y apartamento."
We responded:
"¡Muchas gracias por su excelente reseña y por confiar en nuestro equipo! Nos alegra saber que se sintió bien atendido y que Pablo pudo ayudarle a ahorrar en su seguro de auto y apartamento. En Melanie Ciappi State Farm Insurance Agency en New Jersey, nos encanta conocer a nuestros clientes y ayudarles a encontrar opciones de seguro que se adapten a sus necesidades. ¡Gracias por elegir State Farm y por ser parte de nuestra agencia!
"
Profile photo of Jose Bonilla

Jose Bonilla

September 18, 2026

5  out of  5
rating by Jose Bonilla
"Dayana fue espectacular bien atendida respectuosa"
We responded:
"¡Gracias, Jose! Nos alegra saber que Dayana te atendió de manera espectacular y con respeto. Apreciamos tu confianza en nuestra agencia para tus necesidades de seguros."
Profile photo of Mikhail Senderovich

Mikhail Senderovich

September 18, 2026

5  out of  5
rating by Mikhail Senderovich
"Pablo is great to work with. He’s professional, responsive, and always takes the time to make sure everything is handled properly. Highly recommend!"
We responded:
"thank you for your 5 star review and kind words, here at Melanie Ciappi State Farm insurance Agency located in NJ we take pride on getting to know you and helping you with policies that match your needs. We appreciate you. Melanie Cappi and team! "
Profile photo of Richard Granda

Richard Granda

September 18, 2026

5  out of  5
rating by Richard Granda
"Solucione mis problemas y optimice todo lo relacionado con el seguro que necesitaba y me ayudó Pablo que Más que un Asesor es un amigo"
We responded:
"¡Muchas gracias por compartir su experiencia! Nos alegra saber que Pablo pudo ayudarle a resolver sus inquietudes y optimizar todo lo relacionado con sus seguros. En nuestra agencia de State Farm, nos enorgullece brindar un servicio cercano, personalizado y de confianza a nuestros clientes en New Jersey. ¡Gracias por confiar en Pablo y en nuestro equipo para sus necesidades de seguros! ❤️
"
Profile photo of Krystal Castillo

Krystal Castillo

September 18, 2026

5  out of  5
rating by Krystal Castillo
"I called a lot of insurance companies and Dayana was able to answer most of my questions and I would recommend people to go to her for help. I’m very happy with the assistance that I got."
We responded:
"thank you for your 5 star review and kind words, here at Melanie Ciappi State Farm insurance Agency located in NJ we take pride on getting to know you and helping you with policies that match your needs. We appreciate you. Melanie Cappi and team! "
Profile photo of Jose Hernandez

Jose Hernandez

September 18, 2026

5  out of  5
rating by Jose Hernandez
"Excelente servicio brindado por Pablo Yazbek. 100% recomendado."
We responded:
"Jose, thank you for your 5 star review and kind words, here at Melanie Ciappi State Farm insurance Agency located Fairview we take pride on getting to know you and helping you with policies that match your needs. We appreciate you. Melanie Cappi and team!"
Profile photo of Arianna Hastings

Arianna Hastings

August 31, 2026

5  out of  5
rating by Arianna Hastings
"I’ve had a great experience with my renter’s insurance policy at this office! They are responsive and helpful. I’ve especially enjoyed working with Jessica. When it came time to move, I didn’t even look at other companies for quotes and just decided to stay with this office. Highly recommend!"
We responded:
"Thank you so much for the kind words and recommendation! We’re especially grateful to know that Jessica has made such a positive impression and that you felt confident staying with our office when it was time to move. Earning that kind of trust means a lot to our entire team. Thanks for continuing to choose us!"
Profile photo of Orfelina Martinez

Orfelina Martinez

August 27, 2026

5  out of  5
rating by Orfelina Martinez
"Muy buena atención con una clara explicación del agente"
We responded:
"Gracias, Orfelina, por tu reseña. Nos alegra saber que recibiste una atención excelente y una explicación clara de parte de nuestro agente. Si en el futuro necesitas ayuda con tus seguros, no dudes en contactarnos."
Profile photo of Carl Pantaleo

Carl Pantaleo

August 20, 2026

5  out of  5
rating by Carl Pantaleo
"A Must !! Stop in and See Cristina! What a wonderful place!"
We responded:
"Thank you for your recommendation, Carl! We're delighted to hear that you had a great experience with Cristina at our agency. If you ever need assistance with your insurance coverage, feel free to reach out to us."
Profile photo of Bryan Alvarez

Bryan Alvarez

August 18, 2026

5  out of  5
rating by Bryan Alvarez
"Jessica is cool. Good service. All in all, good service. Would not answer the question if it’s Taylor ham or pork roll. Weird, right? Anyways, give her business"
We responded:
"Bryan, we really enjoyed reading your review! Knowing Jessica was able to provide helpful, friendly service means a lot to our team. Thank you for taking a moment to let us know how things went."
Profile photo of Regina Ramos

Regina Ramos

August 12, 2026

5  out of  5
rating by Regina Ramos
"Dayana es muy amable atendiendo a sus clientes, se los recomiendo mucho muy buena persona."
We responded:
"Thank you for your 5-star review, here at Melanie Ciappi State Farm Insurance Agency located in NJ we take pride on getting to know you and helping you with policies that match your needs. We appreciate you. "
Profile photo of Ana Montano

Ana Montano

August 12, 2026

5  out of  5
rating by Ana Montano
"I am satisfied with the service regarding my new home and auto policy. Thank you, Patricio, for your kindness and help."
We responded:
"Thank you, Ana, for your kind words! It's always our pleasure to assist you with your home and auto insurance needs here in New Jersey. At State Farm, we strive to provide exceptional customer service, and we're glad you're happy with your experience."
Profile photo of Junior Lopez

Junior Lopez

August 11, 2026

5  out of  5
rating by Junior Lopez
"I met with Patricio and had a great experience. He made the entire process quick, easy, and smooth from start to finish. The transition was seamless, and he gave me a great quote. Very professional and helpful—I definitely recommend working with Patricio!"
We responded:
"Thank you, Junior, for choosing us for your auto insurance needs. As a State Farm agent in New Jersey, it's our goal to provide reliable coverage and great service!

"
Profile photo of Angel Fuentes

Angel Fuentes

August 11, 2026

5  out of  5
rating by Angel Fuentes
"Excelente"
We responded:
"Angel, your rating made us smile! Thanks for taking a moment to share it with us."
Profile photo of Carlos Alva

Carlos Alva

August 8, 2026

5  out of  5
rating by Carlos Alva
"Exelente servicio gracias"
We responded:
"Gracias, Carlos, por tu comentario y por elegir nuestra agencia. Nos alegra saber que has recibido un excelente servicio. Si en el futuro necesitas ayuda con tus seguros, no dudes en contactarnos."